Troubleshooting High Water Bills in Portland
Sticker shock! If you open your water bill and you’re seeing a 50% increase or more, it is probably time to see if you can find the source of the high water bill. In most cases the answer presents itself relatively easy in a cycling toilet or a dripping faucet. In more difficult cases you may have a broken water main, but even that is fairly easy to identify – see steps 6 and 7 below. Use this guide to troubleshoot your high water bill, and call us if you have questions or identify a plumbing problem.
Portland High Water Bill Troubleshooting
- Turn off all running water in the house
- Check the meter at the street
- If the dial is spinning, water is being lost somewhere in the system – leaking or broken
- For a very slow leak, you may need to mark the meter or write down where it’s at then and check back for movement an hour later or in the morning after a night’s rest
- Inspect the toilets, sinks, faucets, fixtures – anywhere there is running water – for leaks, drips, running or cycling toilets that won’t stop running.
- If you don’t find any issues in the house, locate the main shutoff valve in the house and turn that to close.
- Check the meter to see if water is still being lost. If so this may be an indicator that you have a broken water main.